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FAQ

Have a question? Check out our FAQ's below. If you still don't have an answer to your question, contact us and we'll help you out!

About the Program

Q: How old do I have to be to take advantage of this program?

A: Anyone between 13-25 years old can buy an All Access ticket voucher!

Q: Do I need to choose a friend/family member to go to a show?

A: It is not necessary to choose a companion when purchasing an All Access ticket voucher.

Q: Is there a limit on how many ticket vouchers I may purchase?

A: Yes, there is a limit of two ticket vouchers per purchase.

Q: What is the All Access program?

A: All Access is a discount ticket program designed to make the arts affordable and accessible for individuals ages 13-25 by offering $5 tickets to select performances from Columbus' top arts organizations. It is based on a program called High 5 that originated in New York City.

Q: Who is providing support for the All Access program?

A: Program support is being supplied by a generous grant from the PNC Arts Alive program. PNC Arts Alive is a three-year, $1.5-million program that challenges visual and performing arts organizations to put forth their best, most original thinking in expanding audience participation and engagement. This new investment builds upon the success of PNC Grow Up Great, PNC's early childhood education funding, and advances PNC's mission of community development. (For more information on PNC Grow Up Great and Community Development, visit www.pnc.com).

How to Order and Purchase Tickets

Q: How do I buy All Access tickets?

A: There are 2 easy ways to order tickets:

  1. Order online. Click here to select your show, and purchase ticket vouchers now!
  2. No credit card? Visit the Ohio Theatre Ticket Office (39 E. State St., downtown) between 9am-5pm Monday-Friday or 10-2pm Saturday.

Q: How do I use this website to purchase tickets?

A: There are two different ways you may use this website:

  1. First, invite a friend or family member to attend a show with you by clicking the Facebook button! (This is optional and not required to make an All Access purchase.)
  2. In the first circle, select a friend or family member to attend. (This is also optional and not required to make an All Access purchase.)
  3. In the middle circle, select your show.
  4. In the last circle, select which day and time you wish to attend.

Or,

Scroll down to see a full listing of the shows with All Access tickets available. Click on the show, and press GO! This will bring you to a confirmation screen, and then follow the prompts to complete your order.

Be sure to print out your ticket voucher as you will need to bring it with you on the night of your show.

Q: Where do I pick up my All Access ticket?

A: Go to the theatre box office at least 30 minutes before show time on the day of the performance you selected. You will need to present a valid photo ID and your All Access ticket voucher. The ticket voucher will be exchanged for a ticket to the best available seat in the house.

Q: What do I need to bring to the theatre to get my ticket?

A: Bring your ticket voucher and a valid photo ID. Anything with your picture and age on it will work - from state IDs to school ID cards!

Q: Can someone over the age of 25 use my other All Access ticket?

A: Yes, one other individual per order may use the $5 All Access ticket voucher when accompanying a qualifying individual.

About This Site

Q: What if I’m interested in an event but don’t see it on the site?

A: All eligible All Access events are listed on this site. If you don’t see an event, it means it is not eligible for this program. However, full price tickets are likely available by visiting ticketmaster.com.

Q: How does this site interact with Facebook?

A: By authorizing the All Access app, you are allowing it to access your basic Facebook information such as your name, profile picture, and friends list. This will allow you to choose one of your Facebook friends to invite to one of the All Access events. The app will not access your private information such as your password.

Q. Is my information shared?

A: We do not share your Facebook information with any outside parties. When you complete your order, the only information we retain is your name, email address, and what you purchased.

PLEASE NOTE: By buying a voucher, you are agreeing that one (or both) member(s) of your party are between the ages of 13-25 and can provide proof of age. We reserve the right to void your voucher if you do not meet these terms.

No service charges apply, whether purchasing tickets online or at the CAPA box office. All tickets are $5.00.